"We really progressed with a lot in a very short period of time with Kate's help, most of which I was not expecting. I found the whole process extremely beneficial."

"Thank you for your valuable input."

"The process provided an alternative outcome which seemed to work for both parties."

"Thank you for helping me communicate about what happened and how to resolve it. I really appreciate your help."

"It's good for everyone involved to have their say without a lawyer or other people telling them what to say."

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